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The published contract terms of cloud infrastructure and AI model providers, archived twice daily and laid out side by side. Every value links to the source document.

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Amazon Web Services

Published terms, citations, and change history.

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Extracted terms

General contract terms

Capacity & reservation terms ✓ Quote verified against source

Reserved Instances, Savings Plans, Capacity Blocks; noncancellable/nonrefundable; some enterprise commitments negotiated, not published

“Savings Plans, EC2 Reserved Instances and EC2 Dedicated Host Reservations are noncancellable”
AWS Enterprise Discount Program (EDP): negotiated, not published (program page). AWS's enterprise pricing page describes custom, negotiated volume commitments; the actual EDP discount rates and terms are confidential and not published.
Source: AWS Service Terms · fetched 2026-08-14

Data use & AI training ✓ Quote verified against source

Varies by service; some AI services use content to improve models by default with AWS Organizations opt-out; core content not used to train

“we may use and store AI Content that is not personal data to develop…”
Source: AWS Service Terms · fetched 2026-08-14

Suspension rights ✓ Quote verified against source

Immediate suspension upon notice for security risk, material breach, non-payment, or insolvency

“We may suspend your or any End User's right to access or use any…”
Source: AWS Customer Agreement · fetched 2026-08-15

Termination ✓ Quote verified against source

Either party for convenience (AWS 30 days' notice); 30-day post-termination data retrieval if amounts paid

“We may terminate this Agreement for any reason by providing you at least 30…”
Source: AWS Customer Agreement · fetched 2026-08-15

Unilateral modification ✓ Quote verified against source

AWS may modify at any time by posting; effective on posting or as stated in email

“We may modify this Agreement (including any Policies) at any time by posting a…”
Source: AWS Customer Agreement · fetched 2026-08-15

Governing law & disputes ✓ Quote verified against source

Governing law and forum vary by AWS Contracting Party. For Amazon Web Services, Inc. (US): Washington State law, King County, WA courts. Disputes are subject to binding arbitration (AAA commercial rules) and a class-action waiver (individual basis only).

“any dispute resolution proceedings will be conducted only on an individual basis”
Source: AWS Customer Agreement · fetched 2026-08-15

Liability caps & carveouts ✓ Quote verified against source

Cap = amounts paid in 12 months before liability arose; carveout for Section 7 indemnity payment obligations; consequential damages waived

“WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO AWS UNDER THIS AGREEMENT FOR…”
Source: AWS Customer Agreement · fetched 2026-08-15

Output IP indemnification ✓ Quote verified against source

Yes for Indemnified Generative AI Services; not subject to damages cap; conditions on filters/no fine-tuning/no known infringement

“AWS will defend you... against any third-party claim alleging that the Generative AI Output”
Source: AWS Service Terms · fetched 2026-08-14

Model deprecation & version pinning ✓ Quote verified against source

Contractual: 12 months' prior notice before discontinuing material functionality of a Service

“We will provide you at least 12 months' prior notice before discontinuing a material…”
Source: AWS Customer Agreement · fetched 2026-08-15

Benchmarking & eval restrictions ✓ Quote verified against source

Permitted but conditioned: must disclose all info to replicate and allow AWS to benchmark your products

“You may perform benchmarks or comparative tests or evaluations (each, a “Benchmark”)”
Source: AWS Service Terms · fetched 2026-08-14

No-compete-training clauses ✓ Quote verified against source

any-model-training restricted (may not use AI Service output to train a model or develop similar service)

“you may not use an AI Service to generate Content for the express purpose…”
Source: AWS Service Terms · fetched 2026-08-14

Capacity delivery remedies ✓ Quote verified against source

Capacity Blocks/Spot may be terminated for AWS capacity requirements; refund for terminated Spot Block; RIs pro rata refund only if AWS terminates

“Spot Instances and Spot Blocks may also be terminated for AWS capacity requirements”
Source: AWS Service Terms · fetched 2026-08-14

Hardware substitution rights ✓ Quote verified against source

EC2 resources may be terminated or replaced due to failure, retirement or other AWS requirements

“your Amazon EC2 resources may be terminated or replaced due to failure, retirement or…”
Source: AWS Service Terms · fetched 2026-08-14

Assignment & financing clauses ✓ Quote verified against source

AWS may assign without consent (merger/affiliate/reorg); customer needs consent; no lender step-in language

“We may assign this Agreement without your consent”
Source: AWS Customer Agreement · fetched 2026-08-15

Service level (SLA) terms

Availability definition ✓ Quote verified against source

instance-level (99.5%) and region-level (99.99%) based on external connectivity

“Monthly Uptime Percentage of at least 99.99%”
Source: Amazon Compute Service Level Agreement (EC2/ECS/Fargate) · fetched 2026-07-14

Credit regime ✓ Quote verified against source

Region: <99.99%=10%, <99.0%=30%, <95.0%=100%; Instance same tiers; sole and exclusive remedy

“this SLA sets forth your sole and exclusive remedies”
Source: Amazon Compute Service Level Agreement (EC2/ECS/Fargate) · fetched 2026-07-14

Claim mechanics ✓ Quote verified against source

Must file claim via AWS Support Center by end of second billing cycle after incident; must include dates, resource IDs, logs

“must be received by us by the end of the second billing cycle after…”
Source: Amazon Compute Service Level Agreement (EC2/ECS/Fargate) · fetched 2026-07-14

SLA exclusions ✓ Quote verified against source

Force majeure/external network, customer fault/equipment, suspension/termination-related; beta excluded elsewhere

“caused by factors outside of our reasonable control, including any force majeure event”
Source: Amazon Compute Service Level Agreement (EC2/ECS/Fargate) · fetched 2026-07-14

Data protection & privacy

International data transfer mechanism ✓ Quote verified against source

EU SCCs (2021/914) controller-to-processor and processor-to-processor; UK IDTA; Swiss addendum; EU-US Data Privacy Framework (privacy notice)

“incorporate the Standard Contractual Clauses between controllers and processors”
Source: AWS Service Terms · fetched 2026-08-14

Data residency commitments ✓ Quote verified against source

Customer selects regions; AWS will not move Your Content from selected regions except to comply with law

“we will not (a) disclose Your Content... or (b) move Your Content from the…”
Source: AWS Customer Agreement · fetched 2026-08-15

Sub-processor transparency ✓ Quote verified against source

Published sub-processor list; AWS updates page at least 30 days before engaging new sub-processor; email notification if subscribed

“AWS will update this page at least 30 days before engaging a new sub-processor”
Source: AWS Sub-processors · fetched 2026-07-29

Government access commitments ✓ Quote verified against source

Notice of legal orders unless prohibited by law; discloses only to comply with law or binding government order

“we will give you notice of any legal requirement or order referred to in…”
Source: AWS Customer Agreement · fetched 2026-08-15

Retention & human review of content ✓ Quote verified against source

Bedrock abuse detection stores inputs/outputs up to 30 days and may review for policy violations

“Amazon Bedrock stores Service inputs and outputs for up to 30 days”
Source: AWS Service Terms · fetched 2026-08-14

Accountability & transparency

Prohibited high-risk uses ✓ Quote verified against source

Weapons lethal function without human control prohibited; Rekognition law enforcement surveillance restrictions; unlawful tracking/identification prohibited

“to perform a lethal function in a weapon without human authorization or control”
Source: AWS Responsible AI Policy · fetched 2026-07-14

Appeal & redress mechanisms No provision found

Reviewed Amazon Compute Service Level Agreement (EC2/ECS/Fargate) and 8 other governing documents: no provision addresses this term.

EU AI Act role allocation ✓ Quote verified against source

Places compliance responsibility on customer; references EU AI Act as customer's responsibility; no explicit provider/deployer role allocation

“laws specific to artificial intelligence such as the EU AI Act”
Source: AWS Responsible AI Policy · fetched 2026-07-14

Change history

Amazon Web Services: AWS Service Terms service_terms 2026-07-30

The AWS IoT Services list was updated (removing AWS IoT 1-Click and AWS IoT Events/Analytics, adding AWS IoT SiteWise Scenario Discovery), and a new restriction (39.14) was added prohibiting use of AWS IoT SiteWise Scenario Discovery for real-time vehicle control, operational command transmission, direct vehicle integration, or regulatory submissions, with a corresponding clarification that curated data also cannot substitute for human monitoring. Minor edits also appeared in AI Services definitions and Chime PSTN invoicing language, and the document date was updated.

Prohibited high-risk uses

AI-generated description; verify against the source before relying on it.

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Preview of changes
Last Updated: July 17, 2026 Last Updated: July 29, 2026 1.14. Data Protection. 1.14. Data Protection means AWS IoT Core, AWS IoT Device Management, AWS IoT Device Defender, AWS IoT 1-Click, AWS IoT Events, AWS IoT Analytics, AWS IoT SiteWise, AWS IoT FleetWise , AWS IoT… means AWS IoT Core, AWS IoT Device Management, AWS IoT Device Defender, AWS IoT SiteWise, AWS IoT SiteWise Scenario Discovery, AWS IoT FleetWise, AWS IoT TwinMaker, FreeRTOS, AWS IoT ExpressLink,… You may not rely on data collected through your use of AWS IoT Services as a substitute for any human monitoring of… You may not rely on data collected through or curated through your use of AWS IoT Services as a substitute for any human… 39.14. AWS IoT SiteWise Scenario Discovery is not designed to enable real-time vehicle control or transmission of operational commands to vehicles, and is not intended to be used by itself…

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Amazon Web Services: AWS Sub-processors subprocessor_list 2026-07-29

The sub-processor list was updated to add AWS Config and AWS FinOps Agent (with Canada/USA locations), and a new footnote clarifies AWS Config's third-party recorder use alongside the existing CloudWatch AI/ML footnote; the Last Updated date was also revised.

Sub-processor transparency

AI-generated description; verify against the source before relying on it.

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Preview of changes
AWS Config** Amazon CloudWatch ** Amazon CloudWatch *** AWS FinOps Agent Canada USA ** To the extent that an Amazon CloudWatch feature is enabled and such feature is identified… ** To the extent a third-party recorder in Config is enabled. *** To the extent that an Amazon CloudWatch feature is… Last Updated: April 13, 2026 Last Updated: July 28, 2026

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Amazon Web Services: AWS Service Terms service_terms 2026-07-17

The EC2 Capacity Blocks for ML section was restructured into a broader "EC2 Capacity Reservations" section, adding a new subsection on On-Demand Capacity Reservations that prohibits resale and allows AWS to cancel purchases or terminate instances if resale is suspected, while retaining nonrefundable/noncancelable terms for Capacity Blocks.

Capacity & reservation termsCapacity delivery remedies

AI-generated description; verify against the source before relying on it.

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Preview of changes
Last Updated: July 9, 2026 Last Updated: July 17, 2026 EC2 Reserved Instances and Dedicated Hosts. EC2 Reserved Instances and Dedicated Hosts 5.5. EC2 Capacity Blocks for ML.… 5.5. EC2 Capacity Reservations 5.5.1. EC2 On-Demand Capacity Reservations. On-Demand Capacity Reservations (purchased for immediate use or future-dated) cannot be resold to another party. If we suspect you are doing… apply to you. Your use of the Buy with AWS feature is subject to the Buy with AWS Trademarks License . apply to you. Works with Amazon Sidewalk Qualification Guidelines On Amazon Sidewalk qualification program

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Extracted 2026-08-15 02:22 UTC with claude-opus-4-8.